Terms & Conditions

Welcome to Versatile Commerce Limited!

These Terms and Conditions ("Terms") govern your use of our website www.vcl.com.bd (the "Site") and the purchase of products from Versatile Commerce Limited ("we", "us", "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site. This Site is owned and operated by Versatile Commerce Limited (VCL), a company incorporated under the Companies Act, 1994, (Registration Number: 163474/2020).

1. General Conditions

1.1. We reserve the right to modify or terminate the Site for any reason, without notice, at any time.

1.2. We reserve the right to refuse service to anyone for any reason at any time.

1.3. Your use of the Site is at your sole risk. The Site is provided on an "as is" and "as available" basis.

1.4. You must not transmit any worms or viruses or any code of a destructive nature.

2. Account Terms

2.1. You must be at least 18 years old to use the Site.

2.2. You must provide accurate and complete information when creating an account and keep this information up-to-date.

2.3. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

2.4. You must not use the Site for any illegal or unauthorized purpose.

3. Products and Services

3.1. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

3.2. We reserve the right to discontinue any product at any time.

3.3. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Site will be corrected.

4. Orders and Payments

4.1. By placing an order on the Site, you agree to provide current, complete, and accurate purchase and account information.

4.2. We reserve the right to refuse or cancel any order you place with us.

4.3. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

4.4. All prices are in [Currency] and are inclusive of applicable taxes unless otherwise stated.

4.5. Payment must be made at the time of purchase. We accept various forms of payment, including credit/debit cards and online payment methods.

5. Shipping and Delivery

5.1. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5.2. Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

6.1. Our returns and refunds policy is available on our Returns & Refunds page. Please review this policy carefully before making a purchase.

7. Intellectual Property

7.1. All content included on the Site, such as text, graphics, logos, images, and software, is the property of Versatile Commerce Limited or its content suppliers and protected by copyright, trademark, and other laws.

7.2. You may not use any trademarks, logos, or service marks displayed on the Site without our prior written consent.

8. Limitation of Liability

8.1. In no event shall Versatile Commerce Limited, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Site or any products procured using the Site.

9. Indemnification

9.1. You agree to indemnify, defend, and hold harmless Versatile Commerce Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

10. Governing Law

10.1. These Terms and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of the People's Republic of Bangladesh.

11. Changes to Terms

11.1. You can review the most current version of the Terms at any time on this page.

11.2. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

12. Contact Information

12.1. Questions about the Terms should be sent to us at info@vcl.com.bd

Thank you for visiting Versatile Commerce Limited!

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